Principal Accountabilities/Key Results Area |
- Direct the development and implementation of policies for the deployment of DCDM objectives and outline key goals and tasks for the necessary functioning of the department.
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- Ensure Procedure and process architecture is in place and is reviewed and updated periodically to maintain regulatory compliance in departmental operations.
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- Participate in development of the vision, growth plan and (in conjunction with finance) budget for individual departments within the entity, seeking consistency in approach and process.
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- Lead shared services development, service line development and profitability, and new technology development in order to facilitate the achievement of entity goals.
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- Ensure regulatory compliance with CPQ standards, manage and resolve any issues and concerns to maintain quality standards.
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- Identify new market opportunities and construct robust and successful business proposals in order to secure new contracts and long term client relationships that results in cost effective solutions.
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- Negotiate and enter into third party and operator agreements and consequently manage contracts and relationships in order to capitalize on business development prospects.
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- Develop price models to draft contracts and pricing structures in conjunction with Finance to recommend competitive pricing of service offerings to other facilities for revenue generation.
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- Oversee the management of day to day clinical billing and insurance provision, agreeing and approving discounts for cash patients, corporate and Insurance companies within DOA.
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- Review business performance (financial and non financial) monthly with corporate leadership and clinical providers. Agree on plans to address areas of improvement and/or development for the achievement of entity goals.
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- Conduct audits and ensure audit findings are worked on and successfully dealt. Monitor effective implementation of audit recommendation throughout the department and compliance with audit recommendations.
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- Ensure trade licenses/ clinical permits / maintenance agreements and preventative maintenance contracts/ insurances for premises and clinical equipment are in place and up to date.
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- Demonstrate leadership in work planning, delegating, evaluating, mentoring and coaching subordinates and foster team spirit to enhance employee performance and departmental effectiveness in pursuit of organizational goals.
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- Lead by example to deliver a professional, credible and proactive service provision and encourage learning experiences and growth of professional skills and knowledge, whilst also benchmarking to stimulate ideas for change and best practice implementation.
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- Release relevant reports and review and recommend actions based on reports so as to monitor and gauge the performance and improvement measures against key indicators, for management decision making.
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- To manage the budget and the financial performance of the clinic, marketing plan (internally and externally) will be conducted to help increasing the patient flow, a new affordable price list is created, maintaining a logical profit margin for faculty, and above breakeven for the resident.
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